Terms and Conditions

CRICKET SA PROTEAS SUPPORTERS' CLUB PROGRAM

Welcome to the Official Proteas Supporters' Club website. The following are the rules or terms that govern the purchasing of Proteas Supporters' Club Green, Silver and Gold supporter programs from Cricket South Africa (“Cricket SA”). By registering for green, silver or gold membership you expressly agree to be bound by these general terms and the individual terms applicable to the particular Proteas Supporters' Club Green, Silver or Gold option (and any other Cricket SA offering from time to time) that you choose to purchase (collectively referred to as the “terms”). The terms shall prevail over anything to the contrary. We reserve the right to change these terms at any time, effective immediately upon posting same on this website. Please ensure that you view this page periodically.

Should you require any further information or have any queries, please contact us on 087 310 1763.

GENERAL TERMS AND CONDITIONS:

1. All memberships are sold as packages and cannot be purchased as separate products.

2. Payment:

2.1 Payment of the Proteas Supporters' Club GOLD membership shall be made by means of a monthly debit order of R49-00 incl VAT per month.

2.2 Payment of the Proteas Supporters' Club SILVER membership shall be made by means of a monthly debit order of R24-00 incl VAT per month.

2.3 You irrevocably agree that we may debit your bank account and to provide us with valid bank account details and that you are responsible for ensuring that sufficient funds are available in the designated account to meet all debit order payments.

2.4 In the event of any payment not being made on due date, your Proteas Supporters' Club Gold and/or Silver membership benefits will be suspended, pending payment and may at our election be cancelled.

3. All benefits are provided by third party providers and Cricket SA, including its subsidiaries, directors and contractors shall not be liable for any non-delivery by, provision of defective goods or services by or misrepresentations made by any third party provider. Further, we do not endorse any benefits included in the Silver and Gold membership packages.

4. All value added benefits and vouchers have their own individual terms and conditions, which shall apply in addition to these general terms and conditions. You are responsible for ensuring you are familiar with the specific terms and conditions as set out below.

5. Should you wish to redeem any benefits, please call the Proteas Supporters' Club help desk on 087 310 1763 or email support@proteasupportersclub.co.za

You are responsible for checking the correct redemption process by visiting www.cricket.co.za and reading the information set out in this document.

6. Benefits are attached to the registered member and no benefits are transferrable, save where you have purchased more than one gold or silver membership, in which case another natural person may, subject to the registration, enjoy such benefits.

7. You agree, acknowledge, and understand that your use of our website, its content and any benefits are at your own risk. In no event will we be liable to you for any loss or damage of any kind in contract, delict (including negligence), statute or otherwise arising in connection with your reliance on or use of our site or the content thereof or benefits provided, save to the extent that such liability cannot be excluded by applicable law or the contrary is expressly stated.

8. We will retain records of gold and silver membership purchases made by you. Such records may be archived at any time as from six months after your purchase. For information on archived records you can email us.

9. Unless otherwise stated, all prices displayed are in South African Rand only. All prices indicated as applying to gold and silver memberships will be inclusive of regular South African Post Office postage fees, but will be exclusive of premium or courier delivery fees which will be separately charged to you in respect of all deliveries in accordance with the specified rates. In the event of a cancellation, a cancelation fee may apply.

10. The supply of Proteas Supporters' Club Silver and Gold memberships offered to you depends upon the availability thereof. We may without prior notice discontinue the availability of any benefit/s.

11. All prices indicated as applying to gold and silver memberships will be inclusive of VAT but exclusive of any other taxes and duties, which, unless otherwise indicated, will be charged separately if applicable.

12. Event and/or Benefit Cancellation Policy

Certain events and the provision of benefits are beyond our control and we do not warrant any event or benefit. You agree that any refund shall be solely at our discretion.

13. Security

We shall make every reasonable effort to ensure that sensitive payment information (such as your credit card details) provided to us are adequately protected. For such purposes we will implement reasonable security measures which may include cryptographic techniques to protect such information. However, we do not guarantee the absolute security of any information you transmit to us or that is transmitted to you or any other person and we shall not be liable for any security breach or theft.

14. Attendance at an event may be hazardous to the health or safety of the attendees or their property. You attend events at your own risk. We are not responsible for the arrangements of any event or for your security or the security of your property in attending such event.

15. You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations or duties hereunder to any other person without our prior written consent. We may cede, delegate, transfer and assign our rights, obligations and duties hereunder to any other person.

16. These individual terms and conditions are incorporated herein by reference and the relevant terms implied herein by applicable law constitute the entire agreement between you and us with respect to your use of our site, the membership offered and any benefits acquired there from.

17. Use of our site on silver and gold memberships are subject to the laws of the Republic of South Africa, and you consent to the jurisdiction of any South African Magistrate’s Court. You agree that you shall be deemed to have received any notice or legal process we serve on any addresses you may provide to us.

18. We will be excused from a failure to perform or delay in performance of our obligations hereunder if and to the extent that circumstances outside our reasonable control prevent or delay such performance.

19. If any provisions hereof are held by a court of competent jurisdiction to be invalid or unenforceable then same shall be severed and the remaining provisions shall continue to be of full force and effect.


20. NFC card replacement costs.

In case of loss or damage of the member’s NFC card, a total charge of R50-00 is payable prior to issuing the member with a new card. Payment will be made via a debit order based on the same banking details provided.

21. Member cancellation policy

In case of membership cancellation, the member must e-mail their request to support@proteasupportersclub.co.za before the 20th of the month. If the request reaches our offices after the 20th of the month, the member’s debit order for that month will in fact be processed.

INDIVIDUAL TERMS

1. Proteas Supporters' Club GREEN membership

1.1 Green membership entitles you to selected exclusive content, entry into selected national promotions and access to games at stadiums through the VIP gate entrance if you are in possession of a Green Membership Card.

1.2 Green Membership Cards are available for purchase at a once of fee of R50.00. Contact the call center should you wish to take up the offer.

2. Proteas Supporters' Club SILVER membership

2.1 Preferential ticket purchase period

Registered Silver Proteas Supporters' Club members will receive a window period to purchase tickets before the public sales are released. This window period will be communicated and confirmed prior to the opening of ticket sales.

The above benefit shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging in to the ticketpros website (www.ticketpros.co.za) and is exclusive to International matches only.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

2.2 Birthday voice messages from cricket players - CURRENTLY ON HOLD

Members will receive a pre-recorded voice message sent to their mobile smart phone on their dedicated birthday by a PROTEA cricket player. The delivery date will be determined by the ID number provided with the member registration.

2.3 Exclusive content will be sent to you via email or SMS to the email or SMS number the you provided during registrations.

2.4 You shall receive a 10% discount on tickets

This discount shall be limited to a maximum of 4 (Four) discounted tickets per game and is applicable on domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.

The above discount shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging on to the ticketpros website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters' Club membership number available when purchasing your ticket/s.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

2.5 A donation to Cricket development

A donation will be made in respect of cricket development at a cost of R1 per silver membership.

The donation fee shall be allocated to a CSA development project, as nominated from time to time by Cricket SA.

2.6 Automatic entry into Monthly Prize Draw

Silver members will automatically receive one (1) entry per membership into the draw for Monthly Prizes

Winners are selected randomly and winners may not win more than one (1) prize every six (6) months.

Winners will be notified via SMS or contacted by a Cricket South Africa representative.

2.7 Exclusive experiences

From time to time Cricket South Africa may offer limited space to exclusive experiences such as Meet and Greet players, invites to watch players train at Net Sessions and Sponsor Events.

Details of the experiences will be emailed or SMS’d to your email or contact number provided during registration.

Space may be limited and is awarded on a first come first serve basis.

Attendees will be notified via SMS or contacted by a Cricket South Africa representative.

2.8 VIP access at stadiums

Members will receive VIP access at designated entrance turnstiles at participating stadiums for international games. Members will only be able to access the VIP entry gates with a NFC Proteas Supporters' Club and ticketing card. Members will be notified via SMS if a VIP entrance will be opened for the upcoming game.

2.9 Proteas Supporters' Club member & Ticket card

When signing up successfully, Proteas Supporters' Club will post your unique member & ticketing card via the national post service. Your member card has an allocated membership number on the back, which would be referred to for all competitions, and purchasing your tickets on www.ticketpros.co.za and in the online store to redeem your member discounts.

The member card has NFC (near field communication) capabilities.

When purchasing your cricket tickets on www.ticketpros.co.za, your tickets will be allocated to the card, which means no printing or collecting of tickets.

When arriving at the cricket stadium, there will be designated NFC enabled turnstiles (access points) which will operate on a “tap-and-go” method.

3. Proteas Supporters' Club GOLD membership

3.1 Registered Gold Proteas Supporters' Club members will receive all the benefits of Silver membership PLUS the following

3.2 Automatic entry into Monthly Prize

Gold members will automatically receive two (2) entries per membership into the draw for Monthly Prizes

Winners are selected randomly and winners may not win more than one (1) prize every six (6) months.

Winners will be notified via SMS or contacted by a Cricket South Africa representative.

3.3 You shall receive a 20% discount on tickets

This discount shall be limited to a maximum of 4 (Four) discounted tickets per game and is applicable on both domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.

The above discount shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging on to the Ticketpro website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters' Club membership number available when purchasing your ticket/s.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

3.4 Coaching Clinics

Gold members will receive exclusive invites to Coaching Clinics held by Cricket South Africa or its subsidaries from time to time.


The above terms apply in addition to the General and Individual Cricket SA Supporter Programme terms and conditions.


GENERAL TERMS AND CONDITIONS: EDGARS CLUB CARD

1. All the general terms & conditions stated previously apply to the Edgars Club Card promotional offering. This offer is open to Edgars Club Card members only.
2. Payment:
2.1 Payment of the Proteas Supporters' Club GOLD membership shall be made by means of a monthly debit order of a special promotional offer of R36-00 incl. VAT per month.
2.2 Payment of the Proteas Supporters' Club SILVER membership shall be made by means of a monthly debit order of R19-00 incl. VAT per month.
2.3 You irrevocably agree that we may debit your bank account on any day during a particular month and to provide us with valid bank account details and that you are responsible for ensuring that sufficient funds are available in the designated account to meet all debit order payments.
2.4 In the event of any payment not being made on due date, your Proteas Supporters' Club Gold and/or Silver membership benefits will be suspended, pending payment and may at our sole discretion be cancelled.
2.5 You shall only qualify for the discounted rate/s set out in 2.1 and 2.2 above should you sign up for the Proteas Supporters' Club GOLD or Proteas Supporters' Club SILVER membership until 31 March 2015.

By entering this competition, entrants agree to the rules set out below:
This competition is limited to residents of South Africa, and with the exception of the following:
a. directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of related companies and organizers of the competition.
b. spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified in a. above.


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