Terms and Conditions

CRICKET SA PROTEAS SUPPORTERS' CLUB PROGRAM

Welcome to Cricket South Africa website. The following are the rules or terms that govern the purchasing of Proteas Supporters' Club Green, Silver and Gold supporter programs from Cricket South Africa (“Cricket SA”). By registering for green, silver or gold membership you expressly agree to be bound by these general terms and the individual terms applicable to the particular Proteas Supporters' Club Green, Silver or Gold option (and any other Cricket SA offering from time to time) that you choose to purchase (collectively referred to as the “terms”). The terms shall prevail over anything to the contrary. We reserve the right to change these terms at any time, effective immediately upon posting same on this website. Please ensure that you view this page periodically.

Should you require any further information or have any queries, please contact us on 087 310 1763.

GENERAL TERMS AND CONDITIONS:

1. All memberships are sold as packages and cannot be purchased as separate products.

2. Payment:

2.1 Payment of the Proteas Supporters' Club GOLD membership shall be made by means of a monthly debit order of R49-00 incl VAT per month.

2.2 Payment of the Proteas Supporters' Club SILVER membership shall be made by means of a monthly debit order of R24-00 incl VAT per month.

2.3 You irrevocably agree that we may debit your bank account and to provide us with valid bank account details and that you are responsible for ensuring that sufficient funds are available in the designated account to meet all debit order payments.

2.4 In the event of any payment not being made on due date, your Proteas Supporters' Club Gold and/or Silver membership benefits will be suspended, pending payment and may at our election be cancelled.

3. All benefits are provided by third party providers and Cricket SA, including its subsidiaries, directors and contractors shall not be liable for any non-delivery by, provision of defective goods or services by or misrepresentations made by any third party provider. Further, we do not endorse any benefits included in the Silver and Gold membership packages.

4. All value added benefits and vouchers have their own individual terms and conditions, which shall apply in addition to these general terms and conditions. You are responsible for ensuring you are familiar with the specific terms and conditions as set out below.

5. Should you wish to redeem any benefits, please call the Proteas Supporters' Club help desk on 087 310 1763 or email support@proteasupportersclub.co.za

You are responsible for checking the correct redemption process by visiting www.cricket.co.za and reading the information set out in this document.

6. Benefits are attached to the registered member and no benefits are transferrable, save where you have purchased more than one gold or silver membership, in which case another natural person may, subject to the registration, enjoy such benefits.

7. You agree, acknowledge, and understand that your use of our website, its content and any benefits are at your own risk. In no event will we be liable to you for any loss or damage of any kind in contract, delict (including negligence), statute or otherwise arising in connection with your reliance on or use of our site or the content thereof or benefits provided, save to the extent that such liability cannot be excluded by applicable law or the contrary is expressly stated.

8. We will retain records of gold and silver membership purchases made by you. Such records may be archived at any time as from six months after your purchase. For information on archived records you can email us.

9. Unless otherwise stated, all prices displayed are in South African Rand only. All prices indicated as applying to gold and silver memberships will be inclusive of regular South African Post Office postage fees, but will be exclusive of premium or courier delivery fees which will be separately charged to you in respect of all deliveries in accordance with the specified rates. In the event of a cancellation, a cancelation fee may apply.

10. The supply of Proteas Supporters' Club Silver and Gold memberships offered to you depends upon the availability thereof. We may without prior notice discontinue the availability of any benefit/s.

11. All prices indicated as applying to gold and silver memberships will be inclusive of VAT but exclusive of any other taxes and duties, which, unless otherwise indicated, will be charged separately if applicable.

12. Event and/or Benefit Cancellation Policy

Certain events and the provision of benefits are beyond our control and we do not warrant any event or benefit. You agree that any refund shall be solely at our discretion.

13. Security

We shall make every reasonable effort to ensure that sensitive payment information (such as your credit card details) provided to us are adequately protected. For such purposes we will implement reasonable security measures which may include cryptographic techniques to protect such information. However, we do not guarantee the absolute security of any information you transmit to us or that is transmitted to you or any other person and we shall not be liable for any security breach or theft.

14. Attendance at an event may be hazardous to the health or safety of the attendees or their property. You attend events at your own risk. We are not responsible for the arrangements of any event or for your security or the security of your property in attending such event.

15. You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations or duties hereunder to any other person without our prior written consent. We may cede, delegate, transfer and assign our rights, obligations and duties hereunder to any other person.

16. These individual terms and conditions are incorporated herein by reference and the relevant terms implied herein by applicable law constitute the entire agreement between you and us with respect to your use of our site, the membership offered and any benefits acquired there from.

17. Use of our site on silver and gold memberships are subject to the laws of the Republic of South Africa, and you consent to the jurisdiction of any South African Magistrate’s Court. You agree that you shall be deemed to have received any notice or legal process we serve on any addresses you may provide to us.

18. We will be excused from a failure to perform or delay in performance of our obligations hereunder if and to the extent that circumstances outside our reasonable control prevent or delay such performance.

19. If any provisions hereof are held by a court of competent jurisdiction to be invalid or unenforceable then same shall be severed and the remaining provisions shall continue to be of full force and effect.


20. NFC card replacement costs.

In case of loss or damage of the member’s NFC card, a total charge of R50-00 is payable prior to issuing the member with a new card. Payment will be made via a debit order based on the same banking details provided.

21. Member cancellation policy

In case of membership cancellation, the member must e-mail their request to support@proteasupportersclub.co.za before the 20th of the month. If the request reaches our offices after the 20th of the month, the member’s debit order for that month will in fact be processed.

INDIVIDUAL TERMS

1. Proteas Supporters' Club GREEN membership

1.1 As from the 30th of April 2014, the Green membership and all its associated benefits, will be discontinued indefinitely. Green members will receive their provided benefits until this time. This is applicable only to members that have registered up until the 31st of October 2013.

1.2 All individuals that have chosen not to migrate to either the Silver or Gold Proteas Supporters' Club memberships by this date, will only receive newsworthy cricket content in the form of an electronic monthly newsletter.

2. Proteas Supporters' Club SILVER membership

2.1 Preferential ticket purchase period

Registered Silver Proteas Supporters' Club members will receive a window period to purchase tickets before the public sales are released. This window period will be communicated and confirmed prior to the opening of ticket sales.

The above benefit shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging in to the ticketpros website (www.ticketpros.co.za) and is exclusive to International matches only.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

2.2 Birthday voice messages from cricket players

Members will receive a pre-recorded voice message sent to their mobile smart phone on their dedicated birthday by a PROTEA cricket player. The delivery date will be determined by the ID number provided with the member registration.

2.3 You shall receive a monthly member e-newsletter

This shall be sent to you via email by the end of every month.

2.4 You shall receive a discount of up to 10% on all CSA merchandise

You can only receive discount on CSA merchandise if purchased through the CSA Online Store.

Please ensure that you have your Proteas Supporters' Club membership number available when making your purchase/s.

2.5 You shall receive a 10% discount on tickets

This discount shall be limited to a maximum of 4 (Four) discounted tickets per game and is applicable on domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.

The above discount shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging on to the ticketpros website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters' Club membership number available when purchasing your ticket/s.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

2.6 You shall receive a special exclusive “Proteas Supporters' Club” tour e-brochure

This brochure will be available to download from the CSA website at www.cricket.co.za

You hereby agree not to distribute or sell the brochures.

2.7 A donation to Cricket development

A donation will be made in respect of cricket development at a cost of R1 per silver membership.

The donation fee shall be allocated to a CSA development project, as nominated from time to time by Cricket SA.

2.8 Meet the players at exclusive Proteas Supporters' Club events

Player appearances are subject to player availability and approval by CSA, South African Cricket Association (“SACA”) and team management.

CSA are not responsible for any travel costs incurred by you and you shall be responsible for all travel related expenses.

2.9 BUDGET car rental discount

Silver member promotion : rent a vehicle via BUDGET car rental over the weekend and receive one day FREE (i.e. only pay for one day).

  1. Contact BUDGET call centre on 086 101 6622 or e-mail reservations @budget.co.za
  2. Quote the rate code 2C1 as your Proteas Supporters' Club booking reference to receive the great weekend special
  3. Confirm your dates, rental details, car group and credit card details

This promotional offer is valid from 01 July 2013 – 30 June 2014. Specials are not redeemable between the “black-out” period of 20 – 31 December 2013 for Western, Eastern and Southern Cape.

This promotional offer is subject to vehicle availability.

A valid driver’s license and personal credit card is required for payment of rental

2.10 NFC Proteas Supporters' Club membership and ticketing card

Upon receiving valid & complete member registration details, we will send the member their own NFC (Near field communication) membership and ticketing card via post. This will take approximately 7 days. The NFC ticketing card allows you to purchase your cricket tickets via www.ticketpros.co.za and upload them onto your ticketing card. Once at the stadium, the member will tap/scan their Proteas Supporters' Club NFC card for entry and access confirmation.

2.11 VIP access at stadiums

Members will receive VIP access at designated entrance turnstiles at participating stadiums for international games. Members will only be able to access the VIP entry gates with a NFC Proteas Supporters' Club and ticketing card. Members will be notified via SMS if a VIP entrance will be opened for the upcoming game.

2.12 Proteas Supporters' Club member & Ticket card

When signing up successfully, Proteas Supporters' Club will post your unique member & ticketing card via the national post service. Your member card has an allocated membership number on the back, which would be referred to for all competitions, and purchasing your tickets on www.ticketpros.co.za and in the online store to redeem your member discounts.

The member card has NFC (near field communication) capabilities.

When purchasing your cricket tickets on www.ticketpros.co.za, your tickets will be allocated to the card, which means no printing or collecting of tickets.

When arriving at the cricket stadium, there will be designated NFC enabled turnstiles (access points) which will operate on a “tap-and-go” method.

3. Proteas Supporters' Club GOLD membership

3.1 Preferential ticket purchase period

Registered Gold Proteas Supporters' Club members will receive a window period to purchase tickets before the public sales are released. This window period will be communicated and confirmed prior to the opening of ticket sales and will precede the silver membership by means of a longer sale period.

The above benefit shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging in to the ticketpros website (www.ticketpros.co.za) and is exclusive to International matches only.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

3.2 Birthday voice messages from cricket players

Members will receive a pre-recorded voice message sent to their mobile smart phone on their dedicated birthday by a PROTEA cricket player. The delivery date will be determined by the ID number provided with the member registration.

3.3 You shall receive a monthly member e-newsletter

This shall be sent to you via email by the end of every month.

3.4 You shall receive a discount of up to 20% on all CSA merchandise

You can only receive discount on CSA merchandise if purchased through the CSA Online Store.

Please ensure that you have your Proteas Supporters' Club membership number available when making your purchase/s.

3.5 You shall receive a 20% discount on tickets

This discount shall be limited to a maximum of 4 (Four) discounted tickets per game and is applicable on both domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.

The above discount shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging on to the ticketpros website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters' Club membership number available when purchasing your ticket/s.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

3.6 You shall receive a special exclusive “Proteas Supporters' Club” tour e-brochure

This brochure will be available to download from the CSA website at www.cricket.co.za

You hereby agree not to distribute or sell the brochures.

3.7 A donation to Cricket development

A donation will be made in respect of cricket development at a cost of R1 per silver membership.

The donation fee shall be allocated to a CSA development project, as nominated from time to time by Cricket SA.

3.8 Meet the players at exclusive Proteas Supporters' Club events

Player appearances are subject to player availability and approval by CSA, South African Cricket Association (“SACA”) and team management.

CSA are not responsible for any travel costs incurred by you and you shall be responsible for all travel related expenses.

3.9 BUDGET car rental discount

Silver member promotion: rent a vehicle via BUDGET car rental over the weekend and receive one day FREE (i.e. only pay for one day).

Should you wish to book a Door-to-door Chauffer drive, from a Monday to Friday on economy status, you will be entitled to a Luxury vehicle upgrade.

  1. Contact BUDGET call centre on 086 101 6622 or e-mail reservations @budget.co.za
  2. Quote the rate code 2C1 as your Proteas Supporters' Club booking reference to receive the great weekend special
  3. Confirm your dates, rental details, car group and credit card details

This promotional offer is subject to vehicle availability. A valid driver’s license and personal credit card is required for payment of rental. The Door-to-Door chauffeur services upgrade to luxury vehicle includes vehicles such as BMW/Audi/Honda.

3.10 NFC Proteas Supporters' Club membership and ticketing card

Upon receiving valid & complete member registration details, we will send the member their own NFC (Near field communication) membership and ticketing card via post. This will take approximately 7 days. The NFC ticketing card allows you to purchase your cricket tickets via www.ticketpros.co.za and upload them onto your ticketing card. Once at the stadium, the member will tap/scan their Proteas Supporters' Club NFC card for entry and access confirmation.

3.11 VIP access at stadiums

Members will receive VIP access at designated entrance turnstiles at participating stadiums. You will only be able to access the VIP entry gates with your NFC Proteas Supporters' Club and ticketing card.

3.12 Kids, meet the players at exclusive Proteas Supporters' Club events

Player appearances are subject to player availability and approval by CSA, SACA and team management.

CSA are not responsible for any travel costs incurred by you and you shall be responsible for all travel related expenses.

A minor child will require a duly completed indemnity form by his/her parent/guardian and must be accompanied by a parent/guardian at all times.

3.13 A donation to Cricket development

A donation will be made in respect of cricket development at a cost of R2 per gold membership.

The donation fee shall be allocated to a CSA development project, as nominated from time to time by Cricket SA.


3.14 Proteas Supporters' Club member & Ticket card

When signing up successfully, Proteas Supporters' Club will post your unique member & ticketing card via the national post service. Your member card has an allocated membership number on the back, which would be referred to for all competitions, and purchasing your tickets on www.ticketpros.co.za and in the online store to redeem your member discounts.

The member card has NFC (near field communication) capabilities.

When purchasing your cricket tickets on www.ticketpros.co.za, your tickets will be allocated to the card, which means no printing or collecting of tickets.

When arriving at the cricket stadium, there will be designated NFC enabled turnstiles (access points) which will operate on a “tap-and-go” method.

NFC card replacement costs.

In case of loss or damage of the member’s NFC card, a total charge of R50-00 is payable prior to issuing the member with a new card. Payment will be made via a debit order based on the same banking details provided.


The above terms apply in addition to the General and Individual Cricket SA Supporter Programme terms and conditions.


GENERAL TERMS AND CONDITIONS: EDGARS CLUB CARD

1. All the general terms & conditions stated previously apply to the Edgars Club Card promotional offering. This offer is open to Edgars Club Card members only.
2. Payment:
2.1 Payment of the Proteas Supporters' Club GOLD membership shall be made by means of a monthly debit order of a special promotional offer of R36-00 incl. VAT per month.
2.2 Payment of the Proteas Supporters' Club SILVER membership shall be made by means of a monthly debit order of R19-00 incl. VAT per month.
2.3 You irrevocably agree that we may debit your bank account on any day during a particular month and to provide us with valid bank account details and that you are responsible for ensuring that sufficient funds are available in the designated account to meet all debit order payments.
2.4 In the event of any payment not being made on due date, your Proteas Supporters' Club Gold and/or Silver membership benefits will be suspended, pending payment and may at our sole discretion be cancelled.
2.5 You shall only qualify for the discounted rate/s set out in 2.1 and 2.2 above should you sign up for the Proteas Supporters' Club GOLD or Proteas Supporters' Club SILVER membership until 31 March 2015.

By entering this competition, entrants agree to the rules set out below:
This competition is limited to residents of South Africa, and with the exception of the following:
a. directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of related companies and organizers of the competition.
b. spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified in a. above.


SUMMER PROMOTION DECEMBER 2016


5.1 Definitions

These Terms and Conditions relate to the Official Proteas Supporters Club Gold Members Competition.

Clause headings are inserted for convenience only and shall not be used in its interpretation

The following expressions shall bear the following meanings and related expressions bear corresponding meanings -

"Competition" shall mean the OPSC Gold Member Competition

"Competition Period" shall mean 00h00 on 22 December 2016 until 00h00 on 31 December 2016

"CSA Member" shall mean directors, members, partners, agents, employees or consultants of CSA or any supplier of goods or services in connection with the competition; and the spouse, life partner, business partner or associate, or the natural or adopted parent, child or sibling, or any of the persons specified

"Promoter" shall mean Cricket South Africa (CSA) Registration No. 2002/00241/08, a non-profit company incorporated in accordance with the laws of South Africa with its principle address at 21 North Street, Illovo, 2196, South Africa

"Participant" shall mean any entrant into the Competition and any person with whom you may share a prize (in the event of winning)

"Prize" shall mean match tickets and/or branded kit or memorabilia as determined randomly by lucky draw by an authorized representative of the Promoter at the conclusion of the Competition Period

"Winning Entry" shall mean an entry which qualifies to win a Prize in the Competition as described in paragraph 5.3


5.2 Entry and Eligibility

Participants are automatically entered into the Competition on the first occasion in which they register and are successfully debited for a Gold level membership of the Official Proteas Supporters Club during the Competition Period

Participants must be South African residents

Participants whom have won a competition promoted by the Promoter within the past 6 months are not eligible for any Prize

Any entries which are not received by the Promoter prior to closure of the Competition Period will not be eligible to participate, regardless of the reason for late entry

Participants, and his/her partner, must possess whatever documents and permissions that may be required in order to accept and use a Prize, including all necessary travel documentation, such which are the Participants responsibility to obtain at their cost


5.3 Prize

There are two (2) Prizes for two (2) Winning Entries in the Competition. Each of the Prizes shall include match tickets for the winner and one partner to one T20 or one ODI home match of the Proteas, including hospitality, as well as New Balance replica kit and/or memorabilia

Prize winners will be notified via SMS and email, Thereafter a representative of the Promoter will make contact telephonically within 72 hours. The names of the Prize Winners shall also be posted on the CSA and OPSC websites and Facebook pages

CSA reserves the right to award a Prize to someone else in the event that the Prize is not claimed within 7 calendar days of notification thereof.

No Prize will be awarded unless or until verification of each Winning Entry is made by the Promoter and the Promoter is satisfied, in its absolute discretion, that the criteria for a Winning Entry and the Competition’s Terms & Conditions have been met.

Prizes are not transferable and accordingly may not be exchanged for their cash value.

Any costs or expenses which the Participant may incur other than in respect of those items specifically included in a Prize are for the Participant’s own account. The Promoter will not be responsible for any costs or expenses which the Participant, or his/her partner (if applicable), incur during and for purposes of the Participant’s entry into the Competition and their acceptance and/or use of a Prize.

The Promoter’s decision is final.

A Prize winner may be required to sign a declaration confirming his or her eligibility to accept the Prize; and

The Promoter reserves the right to request proof of identity and proof of residency from any Prize winner. Proof of identity includes but is not limited to a valid driver’s licence, identity document, passport and/or bank account details.


5.4 General Terms and Conditions

Participation in the Competition is deemed to be acceptance of these Terms & Conditions by the Participant or, in the case of a Participant under the age of 18, his or her legal guardian.

Should there be a dispute, a Participant is entitled to make representations in writing to the Promoter during the Competition Period. The Promoter shall consider such representations and notify the Participant in writing as to the decision taken in respect of the dispute. The Promoter’s decision in this regard shall be final and binding. No reasons shall be required in respect of such decision and no further correspondence will be entered into.

The Promoter reserves the right, in its absolute discretion, to change the Terms & Conditions without prior notice and at its discretion or extend, postpone or discontinue the Competition at any time.

The Promoter reserves the right to withdraw this Competition without notice in the event of force majeure. For the purposes of these Terms & Conditions an event of force majeure shall include but not be limited to any event beyond the reasonable control of a party, such as war, earthquakes, disasters, calamities, strikes or similar circumstances (including the threat thereof).

By reading and accepting these Terms and Conditions, the Participant gives consent to any risks and hereby indemnifies and holds harmless the Promoter; their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature, including for any loss, injury, defect in prizes,  sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any indemnified party.

The Promoter shall respect the confidentiality of Participants' personal information and will not sell or distribute such information to any other party without the explicit consent of the Participant, except where required to do so by law.

Prize winners may be required to take part in publicity and participation in this Competition is conditional upon agreement to take part in such publicity. Prize winners will not be entitled to any payment or remuneration for any such publicity or otherwise. All and any materials, including publicity materials, will be the sole property of the Promoter.

Under no circumstances shall the Promoter be liable to anyone for any indirect or consequential loss arising from the negligence or willful conduct of any third party which may be suffered in relation to the Competition.

The Promoter may refuse to award a prize to any Participant if, in the Promoter’s sole opinion, that Participant has violated the Terms & Conditions or has gained an unfair advantage in participating in the Competition.

All Prizes are received entirely at the Prize winner’s own risk.

These Terms & Conditions will be made available on the Promoter’s website at http://www.cricket.co.za during the Competition Period.

The laws of the Republic of South Africa govern this promotion and these terms and conditions.

The Promoter; South African Cricket Unions/ Franchises; their directors, members, partners, employees, agents or consultants, the suppliers of goods or services in connection with this Competition, or any other person who directly or indirectly controls or is controlled by the above-named parties and their respective spouses, life partners, business partners or immediate family members are not permitted to participate in this Competition.




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